专业团队

      　【消费者赔偿】欺诈消费者行为的处罚办法

    第三条　经营者在向消费者提供商品中，有下列情形之一的，属于欺诈消费者行为：

    (一)销售掺杂、掺假，以假充真，以次充好的商品的;

    (二)采取虚假或者其他不正当手段使销售的商品份量不足的;

    (三)销售“处理品”、“残次品”、“等外品”等商品而谎称是正品的;

    (四)以虚假的“清仓价”、“甩卖价”、“最低价”、“优惠价”或者其他欺骗性价格表示销售商品的;

    (五)以虚假的商品说明、商品标准、实物样品等方式销售商品的;

    (六)不以自己的真实名称和标记销售商品的;

    (七)采取雇佣他人等方式进行欺骗性的销售诱导的;

    (八)作虚假的现场演示和说明的;

    (九)利用广播、电视、电影、报刊等大众传播媒价对商品作虚假宣传的;

    (十)骗取消费者预付款的;

    (十一)利用邮购销售骗取价款而不提供或者不按照约定条件提供商品的;

    (十二)以虚假“有奖销售”、“还本销售”等方式销售商品的;

    (十三)以其他虚假或者不正当手段欺诈消费者的行为。

    第四条　经营者在向消费者提供商品中，有下列情形之一，且不能证明自己确非欺骗、误导消费者而实施此种行为的，应当承担欺诈消费者行为的法律责任：

    (一)销售失效、变质商品的;

    (二)销售侵犯他人注册商标权的商品的;

    (三)销售伪造产地、伪造或者冒用他人的企业名称或者姓名的商品的;

    (四)销售伪造或者冒用他人商品特有的名称、包装、装潢的商品的;

    (五)销售伪造或者冒用认证标志、名优标志等质量标志的商品的。

    第五条　对本办法第三条、第四条所列欺诈消费者行为，法律、行政法规对处罚机关和处罚方式有规定的，从其规定;法律、行政法规未作规定的，由工商行政管理机关依照《中华人民共和国消费者权益保护》第五十条的规定处罚。

    第六条　经营者提供商品或者服务有欺诈行为的，应按照消费者的要求增加赔偿其受到的损失，增加赔偿的金额为消费者购买商品的价款或者接受服务的费用的一倍。

    中华人民共和国合同法

    第一百一十三条　当事人一方不履行合同义务或者履行合同义务不符合约定，给对方造成损失的，损失赔偿额应当相当于因违约所造成的损失，包括合同履行后可以获得的利益，但不得超过违反合同一方订立合同时预见到或者应当预见到的因违反合同可能造成的损失。

    经营者对消费者提供商品或者服务有欺诈行为的，依照《中华人民共和国消费者权益保护法》的规定承担损害赔偿责任。

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Punishment Measures for Fraudulent Consumer Behavior in Consumer Compensation

Article 3: If an operator provides goods to consumers under any of the following circumstances, it shall be considered as fraudulent consumer behavior:

（1） Selling products that are adulterated or adulterated, using fake products as real ones, and using inferior products as good ones;

（2） Using false or other improper means to make the quantity of goods sold insufficient;

（3） Selling "processed products", "defective products", "substandard products" and falsely claiming to be genuine products;

（4） Selling goods using false "clearance price", "selling price", "lowest price", "discounted price" or other deceptive prices;

（5） Selling goods through false product descriptions, product standards, physical samples, etc;

（6） Not selling goods under one's own real name and label;

（7） Engaging in deceptive sales inducements through hiring others or other means;

（8） Making false on-site demonstrations and explanations;

（9） Using mass media such as radio, television, movies, newspapers, etc. to falsely promote goods;

（10） Fraudulent consumer prepayments;

（11） Using mail order sales to defraud prices without providing or failing to provide goods according to agreed conditions;

（12） Selling goods through false methods such as "prize sales" or "repayment sales";

（13） The act of deceiving consumers through other false or improper means.

Article 4: If a business operator, in providing goods to consumers, falls under any of the following circumstances and cannot prove that it is not deceiving or misleading consumers and engages in such behavior, it shall bear legal responsibility for fraudulent consumer behavior:

（1） Selling ineffective or deteriorated products;

（2） Selling goods that infringe upon the registered trademark rights of others;

（3） Selling goods that are forged from the place of origin, forged or falsely using the name or name of another enterprise;

（4） Selling counterfeit or falsely using the unique name, packaging, or decoration of other people's products;

（5） Selling goods that have forged or falsely used quality marks such as certification marks and famous brand marks.

Article 5: If there are provisions in laws and administrative regulations on the punishment authorities and punishment methods for consumer fraud listed in Article 3 and Article 4 of these Measures, the provisions shall be followed; If there are no provisions in laws or administrative regulations, the administrative authorities for industry and commerce shall impose penalties in accordance with Article 50 of the Protection of Consumer Rights and Interests of the People's Republic of China.

Article 6: If a business operator engages in fraudulent behavior in providing goods or services, it shall increase compensation for the losses suffered by the consumer at their request, and the amount of increased compensation shall be twice the price of the consumer's purchase of the goods or the cost of receiving the services.

Contract Law of the People's Republic of China

Article 113: If one party fails to perform its contractual obligations or fails to perform them in accordance with the agreement, causing losses to the other party, the amount of compensation for the losses shall be equivalent to the losses caused by the breach, including the benefits that can be obtained after the performance of the contract, but shall not exceed the losses that the breaching party could have foreseen or should have foreseen at the time of entering into the contract due to the breach.

If a business operator engages in fraudulent behavior in providing goods or services to consumers, they shall be liable for compensation for damages in accordance with the provisions of the Consumer Rights and Interests Protection Law of the People's Republic of China.